Privacy Policy

Icon Heating & Air ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website, products and services.

2. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (such as providing HVAC services).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

3. SMS/Text Messaging (A2P 10DLC)

By providing your phone number and opting in, you consent to receive SMS/Text messages from Icon Heating & Air regarding your service requests, appointment reminders, and estimates.

Data Sharing: We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our website and improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Your Data Rights

You have the right to request access to, correction of, or deletion of your personal data. Additionally, you have the right to:

• Opt-out of Communications: You may unsubscribe from our marketing communications by following the unsubscribe link in emails, or replying STOP to text messages at any time.
• Update Information: You can contact us to update or correct your personal information.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Icon Heating & Air
Greeley, CO
Phone: (970) 590-5068